Category | Selling Tactics

Talk to the customer, not through the customer

Posted on 19 July 2008

It’s difficult not to be repetitive when you are dealing with customers
all day long, especially when they tend to ask the same
questions every time. Unfortunately, this is a part of our
working life. We all face a degree of repetitiveness that simply
cannot be avoided. But it’s a shame to see people serving
customers and reciting the same [...]

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Following up on a sale is good customer service

Posted on 12 July 2008

Many people think that a sale ends when the customer walks out the
door. For some smaller-priced items, it does. I wouldn’t expect my
local convenience store to make a follow-up call to check if I was
satisfied with my purchase of a carton of milk. But for higher-priced
items and services, following up after a sale is a [...]

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Is the entrance to your business inviting?

Posted on 12 July 2008

The entrance to a business can make or break it. If your business isn’t visually inviting, your customers have a hurdle to overcome before they even think about making a purchase. The following are some of the most common problems associated with entries to businesses.
1. Cluttered premises
Do your customers literally have to climb over stock [...]

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Take the time to talk to your customers

Posted on 08 July 2008

As a business owner and operator, it’s very easy to spend your time in the back office rather than standing out front talking to your customers. People love to talk to the owner of a business—it’s a mark of respect for you and for them. No matter how busy you are, always take the time [...]

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WHAT DO CUSTOMERS WANT? HOW DO THEY MAKE PURCHASING DECISIONS?

Posted on 05 July 2008

Fifty percent consuiners not at the cost of a priority for the place and time that shop. According to the United Kingdom Henley Centre. The British consumers are less sensitive to prices in Europe. The price is only one component of value-formoney the calculation of the buyer. People make decisions about places and such as [...]

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How to Create a Marketing Plan

Posted on 02 July 2008

The companies that are successful in marketing always start with a plan of marketing. The big companies have plans with hundreds of pages, small companies can half a dozen leaves. Turn off your marketing plan in a session with three rings. For more information, visit at least once per quarter, but still better per month. [...]

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Understanding How Your Customers Think

Posted on 27 June 2008

How can it be helpful to vote for small businesses?
The age of the seat of his pants-the decision-making se ha ido. I am prepared to accept that there are people who only a great instinct, but here is a powerful tool - Opinion Research, the polling - can challenge, stress or trousers seat of thinking. [...]

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Always Deal with Decision Makers

Posted on 10 June 2008

The entrepreneur’s challenge is always to operate at the highest level possible; present proposals
to the top decision maker, not the gatekeeper; elicit a prompt response; and move on quickly if the
answer is “no.” Even when our company was based in the den of your own home, and later in a converted garage, we always resolved [...]

How to Market Your Service Based Business

Posted on 08 June 2008

Selling your expertise, an intangible product, requires a much different approach from selling a product that sits on the shelf. Some professionals, like doctors and lawyers, are limited by professional ethics to marketing their services through specific channels. If you’re a consultant, you have more options. One of the best ways to market your services [...]

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Give Away Freebies

Posted on 29 May 2008

No matter what kind of business you’re in, “free” is the most powerful word in your marketing vocabulary. Offering potential clients or customers a no-charge deal is an excellent way to gain new business.
But you don’t have to be a big Company to offer customers something for free. Consultants can host a free educational seminar [...]

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